In today’s environment, municipal utilities and energy providers have to face a wide range of challenges. The change of mentality of the supplier and the service provider, the digital transformation of business processes, as well as the stricter regulations regarding the employees’ protection may exemplify this context.
The proper and quickest possible redirection of information is a key element to cope with these requirements. MobiCall allows an extensive network between machines, devices, sensors and the staff responsible, in order to directly transfer important process data, critical thresholds and faults.
Thanks to MobiCall it is also possible to ensure an effective and reliable mobilisation of first-aiders and rescue teams to safeguard employees in case of emergency. By means of MobiCall internal and external first aid stations are alerted and evacuations are immediately initiated. Crisis teams can be set up according to the emergency situation, to provide the affected areas with information in case of all kinds of major emergency.
MobiCall allows safeguarding buildings, production facilities and the technical infrastructure while preventing damages. The system supports such processes acting as a central alarm and information platform.
A great added value of this solution is providing all conceivable ways to trigger the alarm. Standardised and proprietary interfaces allow a full integration of existing production plants, hazard detection technology, building management systems, IT components and process control systems.
MobiCall provides a better protection for your employees and a quick reactivity to technical and operational alarms. Thus allowing to avoid any kind of interference, machine failure, production loss and downtime. The system provides a time- and calendar-dependent information distribution, which enables a flexible mapping of availability lists and rosters. The information transfer occurs on a skill-based, prioritised and a simultaneous or sequential way, depending on the alarm configuration. MobiCall also supports internal watchdog monitoring, automatic backups as well as comprehensive reporting and statistical functions.
All scenarios can be configured and managed through the MobiCall-App, both in a centralised and decentralised way. The web-based management tool features an innovative “drag-and-drop” configurator. This solution provides IT administrators and users responsible for groups as well as for subject areas with an intuitive and clearly structured tool to configure personal data and alarm parameters. The multi-client capability offers to different areas the opportunity to autonomously administer their own alarm management by means of differentiated access rights. The connection of external databases is also possible, thus allowing the use of existing master data for the automatic import, which consequently reduces the administrative load.
As a professional safety solution, MobiCall can also be operated in a redundant set-up with increased performance and high reliability. MobiCall geo-clustering enables redundancy and functional monitoring in several locations.
All licenses for alarm escalations, time-dependent alarm distribution, fixed number of alarming persons, internal watchdog monitoring, data backup, alarm reports and statistical evaluations are included by default.
In emergency situations (e.g. fire alarms or disaster alerts) an immediate mass alerting is necessary. With MobiCall the existing infrastructure can be used so that existing telephones and computers are available to transmit an acoustic or optical alarm signalling. IP-loudspeakers or central PA systems can be connected in order to play back the proper announcement (e.g. in corridors). These functions permit a fast evacuation of buildings. MobiCall can also be used as a central alarm platform to manage situations of crisis. The system ensures a fast information supply thanks to simultaneous alerts. Moreover, the co-ordination between acting people is supported by means of automatic teleconferences. The system provides assistance for health emergencies, taking into account the legal and professional association`s rules linked to first-aiders emergency calls.
In the past years, threats and infringements have constantly increased. To be able to quickly help employees in critical situations, MobiCall allows triggering the socalled masked “silent alarms” in a flexible way using the available PC and communication infrastructure. All alarms are centrally processed with rapidity and reliability. Emergency teams are informed via phone calls or PC pop-up messages. Automatic teleconferences are a valid support to estimate the situation and to define the proper assistance measures. MobiCall can also be used to safeguard single workers. Hence, the integration of DECT, WiFi, GSM and remote emergency devices ensures a reliable employees protection.
MobiCall can be operated as a central Physical Security Information Management (PSIM) platform. Local systems, such as burglary control panels, access controls, PA system alarm centre, video surveillance systems, paging stations, intercoms or central building control systems can be recorded and visualised on a central customised user interface. Thanks to all the gathered information, the user is able to get a comprehensive overview and to take the necessary steps, which include the availability alert as well as the crisis teams’ implementation and the integration of an info hotline.
MobiCall, with its variety of interfaces, allows a real time monitoring of all subsystems, such as process control and visualization systems, as well as building automation and ICT components. When faults or critical thresholds occur, the detailed alarm information and process data are automatically conveyed through the cross-platform to a defi ned group of people. The integrated task management is a major advantage of this solution, ensuring faults classifi cation and tracking. The whole process, starting from the alarm trigger up to the troubleshooting including the usual SLA times, can be monitored and displayed.
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Please do not hesitate to contact us to better understand how MobiCall could help you.