Critical Mobilisation

Prompt reaction and automatic mobilisation

New Voice will assist in managing and automating emergency procedures in order to fully secure people, assets and the environment.

When a potentially hazardous event occurs, it is essential to detect the event and to react appropriately with the necessary resources, as quickly as possible. By setting up a critical communication procedure, it is possible to disseminate important information quickly and smoothly among key internal and external decision makers.

New Voice is able to relay security-related events to a centralised platform for onward communication by all means available, in order to evacuate, mobilise and/or react as quickly as possible.

New Voice is able to create real time gateways between people and their environment.

Alarm Detection

Physical sensors (smoke, temperature…), contact controllers, incoming communication, alarm protocols…

Notification

Physical sensors (smoke, temperature…), contact controllers, incoming communication, alarm protocols…

Coordination

Physical sensors (smoke, temperature…), contact controllers, incoming communication, alarm protocols…

Process Automation

Optimise your resources

New Voice optimises work processes by coordinating centrally, different services and tasks.

Now that everything is integrated centrally, the automation of business processes and applications takes on greater significance in the search for increased productivity. Whether organisational incidents are regular occurrences or exceptional events, the response required needs to be swift and appropriate on every occasion, using optimum resources for the best outcome. Such precision requires unique skill and knowledge, honed only by those who have spent years gaining experience in the field, such as New Voice International, alongside professional partners and clients.

Intelligent infrastructural coordination within organisations allows for a better work breakdown; automatic and targeted sharing of information; improved control of operating activities…

Staff management

Physical sensors (smoke, temperature…), contact controllers, incoming communication, alarm protocols…

Monitoring

Real time monitoring of IT systems including hardware…

Reporting

Statistical reporting, Event logging, Real Time Alarm reporting…

Unified Event Communication

Manage your global systems from a single source.

New Voice unifies communication systems into a centralised point of control.

Information sharing within an organisation is a prerequisite for creating a secure environment with close cooperation between all functions and devices. Furthermore sharing must be quick in response, almost instantaneous, able to indicate who is available or not at any moment in time. Sharing should be direct, allowing for mobile options. Sharing should not be limited by existing infrastructure or communication devices, nor should it rely on a single brand or constructor.

The New Voice platform is able to link different means of communication and software resources, in a way that prioritises business requirements, by facilitating a more intuitive and fluid flow of information.

 

Unifying communication and information systems will lead to an increase the responsiveness of an organisation.

Real-Time Communication

Audio conferencing, with or without recording, instant messaging, presence indicating…

Office Tools Integration

Connect to electronic calendars, contacts databases…

Business Software Integration

Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Activity Monitoring (BAM), Building Management System (BMS)…