To remain competitive, the industry branch is continuously looking for alternative ways to improve efficiency and minimise loss. Innovative technologies bring new opportunities as well as new challenges, such as new devices to be connected. Processes and networks management is becoming increasingly difficult as complexity expands exponentially and an increasing number of dysfunctionalities are more difficult to control.
MobiCall is a unified communication system that supports you during the distribution of relevant information to key people, quickly, with full accountability. MobiCall is able to integrate all end-devices, e.g. telecommunications, industrial devices, environmental sensors, business software, technical alarms,… which makes it much easier to monitor and manage important workflows to minimize risks and costs, while maximising the overall efficiency.
Organisation-specific business rules in reaction to any triggered event can be predetermined, formalised and incorporated into MobiCall so that key decision makers always remain in control no matter what the event; to mitigate against business or operational risk.
MobiCall provides a better protection for your students and staff members, as well as a quick reactivity to technical and operational alarms; thus allowing to avoid any kind of faults or system breakdowns and to improve public safety. The system provides a time- and calendar-dependent information distribution, which enables a flexible mapping of duty rosters.
The information transfer can occur on a skill-based and prioritised, but also on a simultaneous or sequential way, depending on the configuration. MobiCall also supports internal watchdog monitoring, automatic backups as well as reporting and statistics features.
All scenarios can be configured and managed through the MobiCall-App, both in a centralised and decentralised way. The web-based management tool features an innovative “drag-and-drop” configurator. This solution provides IT administrators and users responsible for groups as well as for subject areas with an intuitive and clearly structured tool to configure personal data and alarm parameters.
Starting from the current version, MobiCall supports Low-Power Wide-Area Network based protocols, such as LoRa, SigFox or NB-IoT. Thanks to these technologies it is possible to cheaply and quickly integrate any sensor type. A major advantage of this technology is that no GSM, WiFi or Ethernet infrastructure is necessary to let the sensors run. Due to the battery-operated system, no connection to the mains is needed. So, allocated emergency buttons, utility meters, or temperature and level sensors can among others simply be connected to a central MobiCall device.
In emergency situations like fire alarms or bomb threats an immediate mass alerting is necessary. With MobiCall the existing infrastructure can be used so that telephones and computers in use are available to transmit an audible or visual alarm signalling. In hazardous situations, MobiCall cares for your staff safety at work, enabling to draw on the integrated functions of an emergency call centre. Furthermore, MobiCall functions as a central solution in case of emergency alerting, e.g. MCI alarm, to execute a parallel information transmission.
MobiCall can be operated as a central Physical Security Information Management (PSIM) platform. Local systems, such as burglary control panels, access controls, fire alarm systems, PA systems, video surveillance systems, paging stations, individual work stations, intercom or central building control systems can be recorded and displayed on a central customised user interface. Thanks to all the gathered information, the user is able to get a comprehensive overview of the situation. Depending on the circumstances, different scenarios can be put activated, monitored and managed both manually and automatically.
MobiCall, with its variety of interfaces, allows a real time monitoring of all subsystems, such as process control and visualisation systems, as well as building automation and ICT components. When faults or critical thresholds occur, the detailed alarm information and process data are automatically conveyed through MobiCall to a defined group of people. The integrated task management is a major advantage of this solution, ensuring faults classifi cation and tracking. The whole process, starting from the alarm trigger up to the troubleshooting including the usual SLA times, can be monitored and displayed.