Technical questions

MobiCall offers numerous interfaces to all common PBX. Learn more about which features exactly are supported here: PBX Interfaces.

Depending on used media and PBX features, any alarm message can be configured individually. Learn more about the possibilities with your PBX: PBX interfaces.

Yes, you can receive alarms via WhatsApp. With Release 12, WhatsApp can be integrated into the alarm process. An Alarm can be sent to individuals or a group of up to 248 participants, which is considered a mass alarm.

After over 30 years of existence, we have implemented and developed more than 500 different interfaces.

Yes, MobiCall supports IoT capable sensors, f.e. via LORA.

Yes, MobiCall is multi-tenancy capable and therefore, multiple clients and sites can be connected to one plattform and managed centrally.

MobiCall follows a simple platform and modularity approach: the system grows with your challenges and needs. It can always be extended. Learn more about the possibilities: MobiCall.

Yes, MobiCall can be installed on platforms like VM or Hyper-V in a virtual environment.

A wide variety of redundancy concepts (including hot-standby) can be mapped according to your requirements. This means MobiCall operates in a master/supervisor concept. Since the master and supervisor store the same alarm process information, the supervisor server will be able to manage alarms immediately if necessary. MobiCall supports the load-sharing concept. Keyword: geo redundancy. Talk to us – we will support you: Contact us.

Incoming calls on MobiCall contain the information of the DDI (destination number of the nurse call) and CLI (=caller number of the room, also known as CLIP). MobiCall has the function “DDI CLI alarm triggering”. This enables the triggering of different alarms depending on the DDI or CLI received.

Yes, we are happy to show you all the new features in a scheduled demonstration and prepare a PoC for specific custom features. Simply talk to us: Contact us.

Yes, with the MobiCall Release 12, alarms of any kind can be received via MS Teams clients on desktop and mobile. Images such as site plans for evacuation can be included. Acknowledgement of alarms can be done via MS Teams chat.

Yes, MobiCall is able to send mini-messages to Alcatel-Lucent phones. Learn more about what is possible with Alcatel here: PBX interfaces.

Our Alarm Solutions Support

MobiCall offers a wide range of custom solutions. Whatever your alarming and automated communication need, we will find the best way to support you. To get an offer, simply drop us an email. You may also go vintage and call us:  Contact us

Our sales and project teams are happy to configure your MobiCall to address all the alarming processes you have. For any future configuration changes and depending on the size of your project, we continue to support you or recommend a training. Trainings can be held in our training center in Austria or at your site upon request. Learn more: Trainings.

The cost of a MobiCall training course depends on the support contract we have agreed on. Get in touch with our sales team to learn more: Contact us.

Yes, you can receive alarms via WhatsApp. With Release 12, WhatsApp can be integrated into the alarm process. An Alarm can be sent to individuals or a group of up to 248 participants, which is considered a mass alarm.

MobiCall standard solutions include modules like escalation, acknowledgement, report and control. Learn more about the MobiCall platform: MobiCall.

Yes, MobiCall is one of the few software platforms on the market that are certified for the ASCOM messaging interface OAP.

After over 30 years of existence, we have implemented and developed more than 500 different interfaces.

Yes, MobiCall supports IoT capable sensors, f.e. via LORA.

MobiCall follows a simple platform and modularity approach: the system grows with your challenges and needs. It can always be extended. Learn more about the possibilities: MobiCall.

Yes, MobiCall can be installed on platforms like VM or Hyper-V in a virtual environment.

Incoming calls on MobiCall contain the information of the DDI (destination number of the nurse call) and CLI (=caller number of the room, also known as CLIP). MobiCall has the function “DDI CLI alarm triggering”. This enables the triggering of different alarms depending on the DDI or CLI received.

Yes, MobiCall is able to provide features to multisite environments. Local MobiCall servers can be connected to central MobiCall servers in a datacenter or headquarter. Learn more: MobiCall.

Yes, we are happy to show you all the new features in a scheduled demonstration and prepare a PoC for specific custom features. Simply talk to us: Contact us.

Yes, MobiCall is able to send mini-messages to Alcatel-Lucent phones. Learn more about what is possible with Alcatel here: PBX interfaces.

“Before you install an indoor localization system in your premises, you should consider the following points so that you are well prepared and the implementation of the indoor positioning system goes smoothly.
We have compiled a complete list of 15 aspects that are important before installing a comprehensive indoor localization system.
Read the 15 aspects here: Indoor positioning system imlementation.

About New Voice

MobiCall offers numerous interfaces to all common PBX. Learn more about which features exactly are supported here: PBX Interfaces.

MobiCall offers a wide range of custom solutions. Whatever your alarming and automated communication need, we will find the best way to support you. To get an offer, simply drop us an email. You may also go vintage and call us:  Contact us

Our sales and project teams are happy to configure your MobiCall to address all the alarming processes you have. For any future configuration changes and depending on the size of your project, we continue to support you or recommend a training. Trainings can be held in our training center in Austria or at your site upon request. Learn more: Trainings.

The cost of a MobiCall training course depends on the support contract we have agreed on. Get in touch with our sales team to learn more: Contact us.

Since its foundation in 1991, New Voice has employed a Swiss quality standard to commit to reliability, innovation, customer satisfaction and optimized processes. Everything we do since more than 30 years is directed to making the world a safer place. Competency, experience and modularity make us your partner for the future. Learn more about us: About us.

The MobiCall alarm platform can be used in all sectors – whether healthcare, industrial facilities and production, hotel business, public facilities, airports, and more. All sectors have a need to optimize their alarm processes and to monitor a wide variety of devices, sensors, and machines. See what we have in store for you: Industries.

Various alarm solutions

Dementia can cause disorientation. This can lead to wandering. Consider enrolling the person living with dementia in a wandering response service. Using MobiCall localization connection with wristband devices, you will ensure a safe return.

There are multiple ways to start a silent alarm. From using a custom key or key combination on your PC keyboard, to pressing a messages via MS Teams, pressing a button on your smartphone, or – traditionally – pushing a button hidden below your table top. We support the way you feel safe. Learn more about our silent alarm solutions: Silent Alarms.

A lone worker is someone who performs tasks and activities by themselves and away from colleagues and supervisors. Other people cannot always see or hear lone workers. Therefore, such people can be exposed to risk since in case of emergencies, help is not nearby. For these employees, a thorough risk assessment is required and processes and procedures need to be put in place to safeguard lone workers. These guidelines are provided by the law BGR/GUV-R 139. Using MobiCall, technology can be employed to make sure fast and efficient help can be provided when needed. Learn more about how MobiCall safeguards lone workers: Lone worker protection.

“Before you install an indoor localization system in your premises, you should consider the following points so that you are well prepared and the implementation of the indoor positioning system goes smoothly.
We have compiled a complete list of 15 aspects that are important before installing a comprehensive indoor localization system.
Read the 15 aspects here: Indoor positioning system imlementation.

An indoor localization system is one or a number of different technologies that are installed in closed rooms and allow the location not only of goods or people in fixed positions, but also of moving people or equipment. An indoor localization system allows you to locate your employees, customers and assets in closed rooms
Indoor location systems use one or a combination of technologies, including WiFi, Bluetooth, NFC, DECT tags, and GPS, to calculate the location of a device or person. GPS, for example, is the perfect technology for outdoor tracking, while other technologies are more used for indoor tracking.

An indoor location system allows you to be more accurate in locating your employees, customers and assets in environments where satellite navigation fails. The highest level of security is guaranteed and companies are supported in avoiding dangerous situations.
Find more benefits of indoor localization here: Indoor positioning system benefits for business.

1. Intruders will not notice the alarm.
2. Your neighbors will not be bothered
3. It automatically informs the police or appropriate security services
4.CCTV enables the identification of intruders
5. Silent alarm can be easily integrated into your existing security infrastructure.
You can find out more about silent alarms here: Benefits of a silent alarm.

A silent alarm is an automatic system that triggers an alarm when it detects a security breach without causing any noise or visual signs – making it difficult for intruders to detect. It’s hard to ignore because it sends an automatic signal to the police or notifies your security services. This is the most important aspect of the silent alarm – intruders don’t suspect anything until the police arrive and intervene. In the meantime, your employees are protected because burglars do not panic when they hear loud alarms on the premises.

Silent alarm can be integrated into your security system or be a standalone solution for your business.

A silent alarm can be a panic button or an automated system that detects an intrusion or other unusual event on your premises.
Most importantly, the silent alarm is silent and so cannot be heard by the person triggering the hazard.
Silent alarms can be triggered by a person pressing a button. Likewise, a person who is in danger or a person who notices a dangerous situation can trigger the silent alarm himself.
A silent alarm can also be triggered automatically.
The silent alarm is the perfect solution if you want your security system to react quickly and avoid dangerous situations.
For more detailed information continue reading here: Silent alarm.

As a business owner, you are responsible for preparing your business in the event of a power outage. When planning for unexpected power outages, the first step is to create an emergency checklist of contingencies and safety precautions. This should be done before the disaster strikes and include items such as investing in various solutions. A checklist for your company can be found here: Blackout management.