New Voice Cloud solution & IoT concept


MobiCCloud combines the professional alerting, mobilisation, evacuation, information distribution and personal protection of the well-known MobiCall with the advantages of the cloud: alert from anywhere to everywhere.






Alerting process:

1) Event input

An event can be transmitted to MobiCCloud through the web interface or using an IoT device, and exceptionally also using subsystems (such as BMS), if need be.

2) Communication

Based on alarm plans and time schedules, an event can be transmitted from MobiCCloud  to a specific group of people via multi-media directly on mobiles and smartphones.

mobicall principle

4) Report and control

MobiCall logs detailed data on the entire process. This report can be retrieved at any time from the alarm control centre, but it’s also sent per email to the relevant operator, who can not only consult such data online but also send them using the MobiCCLoud GUI.

3) Acknowledgement and escalation

To guarantee the highest degree of safety, a predefined number of recipients must acknowledge the alarm. If they cannot be reached, the MobiCCloud system automatically starts an escalation to notify additional participants.

MobiCCloud is based on the well-known MobiCall’s features, quality & availability. Moreover, it is possible to switch from one product to the other (MobiBBox – MobiCall – MobiCCloud), or even to combine them, according to the individual requirements of our customers, at any time!

Operating principle:

mobicall structure overview

Scope of application:

uebersicht funktionen

MobiCCloud implementation

MobiCCloud's fields of application

MobiCCloud, the Unified Event Communication Plattform, offers efficient alerting processes, professional individuals protection and proactive monitoring of operations and technical components.

MobiCCloud offer targeted alerting in disaster situations, comprehensive staff safety, efficient and reliable communication in case of emergency, fast evacuation of buildings, safe infrastructure monitoring, incident and emergency management optimisation, as well an extensive documentation of all processes – to meet the wide-ranging requirements of
mid-sized as well as international companies and institutions in a wide range of industries.

Emergency conferencing

  • Automatic and manual start of conference calls
  • Inbound, outbound, ad hoc, quick start and emergency conferences are supported
  • Dialling of different target dial numbers of the same subscriber possible
  • Dynamic connection of conference participants
  • Configuration of password-protected access control or identification via phone number
  • Optional conference recording
  • Web-based management interface
  • Plug-in to control and manage conferences from MS Outlook

Lone workers protection

  • Solution for DECT, Wi-Fi, and GSM devices based on the German Social Accident Insurance DGUV 112-139
  • Manual (red button) & automatic alarms (man-down, no-movement, time, escape and tear-off via pull cord alarm)
  • Automatic start of emergency conferences between the people triggering and the one receiving the alarm
  • Server-based and local monitoring of terminal devices
  • Integrated equipment test before starting work
  • Localisation via Wi-Fi, Bluetooth Beacons and GPS
  • Display of building and site plans
  • Patrols and watchmen controls supported
  • Web-based monitoring mode


  • Monitoring of reporting points across different locations
  • IP-Wago contact controller to collect analog signals (such as temperature, measuring and fl uid levels) as well as digital contact inputs and outputs
  • LPWAN based records to connect low-consumption devices, like battery-operated sensors
  • Serial connection via ESPA 4.4.4, Generic Printer Protocol
  • IP integrations via Modbus, KNX, BACNet, OPC, XML, e-mail, ESPA-X, HL7, etc.
  • Visualization of alarm and status messages
  • Management of time schedules and shift plans for a specific alarm transmission
  • Positive or negative acknowledgement signal transmission
  • Task management to monitor all pending events
  • Activation of special features linked to announcement and pop-up functionalities on the PC
  • Integration of PA equipment and IP-loudspeakers


  • Platform-independent integration of security technology
  • Constant monitoring of critical components
  • Optional collection of local alarms endowed with a secondary alerting channel via GSM
  • Direct transmission of camera images to the client smartphones
  • All-clear and information function


  • MobiCCloud offers new possibilities for the digitalisation of production plants, machinery, measuring instruments and safety technology.
  • The current version of MobiCall in fact supports LPWAN based protocols, like LoRa, SigFox or NB-IoT.
  • This connectivity allows a cost-effective and quick integration of any sensor type.
  • A major advantage of this technology is that no GSM, Wi-Fi or Ethernet infrastructure is necessary to activate the different sensors.
  • What is more, thanks to the battery-operated system, no connection to the mains is needed.
  • MobiCCloud acts as network distributor among all interfaces, collecting and managing all events in a central way.


  • Integration of management systems (e.g. Nagios)
  • Direct integration and monitoring of ICT components
  • Setting priorities and availability plans
  • Safe transmission on smartphone App
  • Automatic text-to-speech function including the stored library
  • Temperature and humidity control
  • Access control to the server room including video integration

MobiCCLoud implementation…

…as public cloud solution.


MobiCCloud public solution consists in a multi-tenant environment, where users can purchase only a part of a server which is part of a cloud computing environment and that is shared with other clients, thus saving some money. The main settings are fixed for all the users and only few details can be customized. Public cloud solutions are generally more suitable for quality assurance testing, or big companies experiencing some user demand peaks and falls at certain times of the day, month or year. For such companies, security and compliance requirements are not an issue.

…as private cloud solution.

alarm localisation

Whereas, MobiCCloud as private cloud solution is essentially a single-tenant IoT environment where the hardware, storage and network are bought by and dedicated to a single client or company. The major advantage of this option is that MobiCall configurations can be freely customized for each user. In contrast to the above mentioned public cloud environment, our private cloud solution is built exclusively for a single enterprise, thus allowing to host the application in the cloud and to better address concerns regarding data security and control.

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