MobiCall.App

MobiCall.App features

Our team of  developers at New Voice has created a mobile app which allows our clients to have a hands-on 24/7 capability to overview, control, receive and solve all possible alarm situations. The MobiCall.App is a software solution in which New Voice has put all of its 30 years  and 7000 implemented projects of experience into one platform.

Triger and receive alarms

On MobiCall.App, you can receive and trigger an unlimited number of alarms which are associated to your company. This allows you to control and overview your alarms easily at your fingertips.

Realtime monitoring

With MobiCall.App you will always have an online overview of who reacted to alarms. This helps you to  analyze the current situation.

Alarms dashboard

On MobiCall.App you have a complete overview of your dashboard and all different setups and layouts which suits your company needs.

Alarms history

On Mobicall.app you have a complete overview of alarms and triggers history: when and what happened, who reacted, who solved the problem and many other historical data.

 

MobiChat

You can not only  trigger and receive alarms, but you are able to chat online real-time with people who are reacting and solving the specific problem. This gives you a complete hands-on capability 24/7.

Groups

On MobiCall.App you can create separate groups who will be responsible for different places, situations, triggers and alarms.

Evacuation plans

Our app allows you to pull up the evacuation plans once they are needed to provide the crucial information for people involved. This feature can be a life saver.

Localisation

MobiCall.App offers you a simple way to locate an asset or a person like a lone worker in a closed room, warehouse, or factory. Technologies such as Bluetooth, GPS, DECT or WiFi help you locate the alarm trigger.

Lone worker protection

MobiCall.App provides the crucial “Verticality Loss” capability which allows you to look after your lone workers and provide help if needed  – even without an active alarm trigger.

Trigger and receive alarms

Real time monitoring

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MobiCall.App provides a smooth and user-friendly way to receive messages and other information regarding your recent events. You can easily adjust the ring tones and volume.

Once you receive information about recent events, you can react immediately and solve the problem.

MobiCall.App allows you to add attachments to separate events and triggers.

This gives a much wider overview to your team about recent events and saves precious time solving the problem.

This feature allows you to have a complete hands-on approach 24/7 and overview all events, triggers and other data real-time from anywhere in the world.

You will be able to see all events and people who react and solve the situation.  

Additionally, you are able to communicate with other recipients with our MobiChat option.

Alarms dashboard

Alarms history

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MobiCall.App allows you to create and adapt your alarm dashboard according to your needs at any time.

The dashboard is a user-friendly feature which grants a straightforward approach to all your events and triggers.

You can always adapt and change information on your dashboard as your needs change.

The alarm history gives a complete overview of all events:

  • Which alarm was triggered and when
  • Who reacted to the alarm
  • Who solved the problem
  • And much more.

Such data and analysis help you to solve and prepare for future events and hopefully avoid them at all.


Mobichat

MobiChat allows you to react to and solve problems with your team in the fastest fashion.

You can discuss, look for solutions, overview plans or attachments together with your team in real-time from anywhere in the world.

Ability to chat with associated people regarding the alarm

 

A hands-on approach 24/7

 

Crucial decision making with a team

Groups

MobiCall.App groups feature allows you to form different teams for separate events and possible alarms.

You can decide who is responsible for specific situations and who is able to jump in and solve these situations in the fastest and most efficient manner.

All your team members are seen under Participants.

Evacuation plans

The evacuation plan feature is a crucial component in life threatening situations and helps your team to avoid injuries or worse.

Using evacuation plans, your coworkers can find the fastest way to exit the premises and avoid any further escalation.

You can always adapt and improve your evacuation plans if needed.

Localisation

Once an event is triggered, the MobiCall.App always automatically sends the actual location of the event or the person who triggered the alarm.

This allows you and your team to get crucial information about the event and put the most sensible solution plan into action.

With our MobiBeacons we offer the most modern technology to find the event, alarm or person in the building.

MobiCall.App gives you an exact location of the event not only using GPS, but its location on the premise.

Lone worker protection

The lone worker protection feature uses location sensors in your smartphone and allows to view the situation in real-time.

If your coworker falls, MobiCall.App is able to determine if the person is laying on the ground and trigger the alarm.

To avoid any misunderstandings – the app has built in timer which can be stopped if the event occurred accidentally.

The lone worker feature is created for situations where you have an employee who is working completely alone: in the factory, museum, warehouse, hospital or any other location.

With this MobiCall.App feature you will be able to safe and protect your team if any unexpected event or health problems arise.

MobiCall.App features overview

Feature Android iOS
Receive alarm individually per user or group
Accept or reject alarm
Dynamic or static multimedia alarm attachments (PDF / Image / Audio)
Different ring tones per alarm
Different ring volume per alarm
Receive Alarms with priority and colors
Set presence status from app
Playback of recorded alarm messages
Receive missed alarm notification when connection is lost
Launch Alarms Android iOS
Launch Alarm individually per user
Launch group alarm
Launch alarm for specific user
Launch Alarm from scenarios
Launch Alarm from Emergency Button
Custom text possibility Change default text when triggering alarm
Register and view alarm history
Receive alarm confirmation
Custom icons in Dashboard
Status report on user view, acceptance or rejection of alarm in real-time
Feature Android iOS
Store alarm and dashboard history on device
Localization via GPS
Room accurate localization with BLE Beacons
Custom dashboard from choice of commands
Lone worker protection: supporting “no movement” and “verticality loss” sensors
Location detection: send alarms with location based on GPS or BLE beacons
Configure app from MDM
In the process
Use app in redundancy mode
Register and send alarm logs (via server or email)
User languages English, German, French and Norwegian
Receive audio alarm even on silent mode
Localization via Wi-Fi
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Login to app using OAuth method
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Task management
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Chat
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Notification in case of server disturbance
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