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What is a panic button and how it benefits your business


Have you ever been in a situation that felt out of control, too overwhelming, or even dangerous for your personnel or clients? If so, then you know how important it is to have the best security measures – and the perfect tool to help develop one might be the panic button.  This device has become increasingly popular among businesses as a way to protect their employees, belongings, and customers during emergencies. Panic buttons can seem intimidating at first glance but understanding what they are and how they work can give valuable peace of mind in any uncertain situation.  In this blog post we will explore exactly what a panic button is, who benefits from its use, and some tips for choosing the right one for your business. Read on to learn more about this essential safety essential!

What is a panic button

A panic button is a security measure which informs the local authorities or your security personnel about a dangerous situation immediately. A panic button must be pushed or pressed, then it automatically sends a signal to responsible entities (local police, emergency services or security personnel) who can react and help you in dangerous situations. Panic buttons can be placed under the counter (in banks, shops or other business places), on the walls (for hazardous situations in the working place) , on people (wearable panic buttons can be used in lone worker protection situations) or anywhere else where your personnel can reach it fast in a dangerous situation. Panic button works perfectly with a silent alarm as it can inform the security personnel without any sound or visual distraction, so the intruders will not be able to notice the alarm and will not escalate the situation. Further reading: Benefits of a silent alarm

In what situations you may need a panic button

Panic buttons can be used in many dangerous situations, but probably the most popular ones are robberies and other situations where a person’s life is threatened. But actually panic buttons can be a very valuable security measure in many more industries and situations:

  • Doctors, nurses and other employees in hospitals who are at risk of aggression
  • Medical emergencies for patients in need
  • Lone workers who are working alone in remote places
  • Personnel working with dangerous equipment and who are constantly at risk of an injury
  • Housemaids working alone in hotel rooms
  • People who work with very expensive assets (money, jewelry, electronics, etc.)
  • Taxi alarm – for drivers who feel threatened at work
  • Dangerous weather situations: storms, floods, earthquakes, etc.

A panic button is an important asset in a company if you have people working in possible dangerous and life threatening situations. A panic button reacts in the fastest manner and can help to save your employees lives.

How does a panic button function 

Once triggered, a panic button automatically sends an alarm to security personnel. It provides your security personnel with accurate information about the precise location of an alarm. Panic buttons work perfectly with an indoor positioning system as it allows them to detect the accurate location of a person in need even in closed areas and buildings. Such information is perfect for lone worker protection situations as people are mostly working in areas where GPS signals are not able to detect a precise location. Installing a thorough indoor positioning system which covers every part of your buildings allows you to find the personnel in need in the fastest possible way. As mentioned before, panic buttons can be installed under counters, walls, or other locations in the building, but as well panic buttons can be in cars, on a person (wearable panic button), so this way you can provide help to as many people as needed in your company.

Benefits of a panic button for your business

As panic button is one of the fastest option to react to a dangerous situation, it can provide many benefits to your company:

  1. Save lives. Your employees are the most important asset in the company, so taking care of them is the top priority.
  2. Avoid burglaries. Panic buttons send an instant alarm to the security personnel, so it helps to avoid costly robbery situations.
  3. React fast to assaults. A panic button can help to avoid assaults as your personnel can send an instant alarm if they feel threatened.
  4. Lone worker protection. A panic button helps your lone workers if a dangerous situation arises.
  5. Avoid dangerous weather situations. It can help to react in a fastest way to evacuate and move to a safe location.

All in all, a panic button is a great business tool to avoid dangerous and costly situations.

New Voice International experience with panic buttons

New Voice International has more than 30 years experience in various security projects where we installed comprehensive security systems including panic buttons, lone worker protection tools, indoor positioning systems, nurse call systems and many others.

Our own developed MobiCall.App has a panic button function which immediately or even automatically reacts to dangerous workplace situations. MobiCall.App can be installed into your existing security infrastructure or can be the main platform for your new security measures.

We would be more than happy to help you with any security solution and if you have any questions, please contact us.


Benefits of a silent alarm

What is a silent alarm?

If you’re a business owner or are responsible for the safety of your employees and assets , you know that full scale security is essential for your company’s success. An important part of maintaining this security are alarm systems – and one of the most effective type of alarm available is the silent alarm.  But what is a silent alarm? Silent alarms allow businesses to be protected while still providing customers with a subtle, non-intrusive experience; they have also become increasingly popular in recent years as companies look for better ways to ensure incredibly reliable security measures.  A silent alarm is an automated system that sends out an alert if it detects a security breach without making any noise or visual sign — making it very difficult for intruders to detect and hard to ignore as it sends an automated signal to the police or informs your security services. It is the most important aspect of the silent alarm – intruders do not suspect anything until the police come and arrest them, keeping your employees safe in the meantime as intruders would not panic hearing loud alarms in the premises. In other cases your colleagues and staff as well can react swiftly and come to help the people in need. Silent alarms can be integrated into your security unit or can be a stand-alone solution for your company. In this blog post, we will explain exactly what a silent alarm is, why it’s so effective, and how you can use them in your business. By understanding what makes these alarms work best – and making sure that your premises are adequately equipped – you can rest assured knowing that your company will remain safe from potential threats at all times.

How does a silent alarm function?

Silent alarms can be triggered by a panic button or an automatic system (installed sensors in the area) which detects intrusion or any other specific peculiarities in your premises. Most important thing is: the silent alarm is silent and no one can hear it. Silent alarms can be triggered by a person if he or she pushes a button: the best examples are security buttons in the banks or jewelry stores. This way a person in danger or a person who notices a dangerous situation can trigger the silent alarm themselves. That is perfect for burglary situations. Another way to trigger the silent alarm can be automatic. If you set up your silent alarm to be triggered once someone opens the door, the windows or any other parts of the building in a suspicious or unconventional manner, or simply outside of pre-defined office hours – the silent alarm system will automatically send the information to the police or other pre-defined groups.The automatic silent alarm is perfect for defined situations where changes in normal routine and pattern can be easily noticeable by a system and the input of employee is not necessary. Silent alarms can be set up for other security reasons as well: changes in humidity in the laboratories, lone worker protection, it can be a part of your indoor positioning system, nurse call systems, and many other dangerous or hazardous situations. Silent alarm is a perfect solution if you want your security system to react fast and avoid hazardous situations.

Benefits of silent alarm for businesses

Intruders are not aware

Silent alarm is a perfect solution if you want to catch and arrest the intruders, as the whole time they are in your premises – they hear no sound, no alarm, no panic. If burglars do not panic, it gives a much better chance that they will not harm your personnel or do any other irrational harm to your property

It does not bother your neighbors

Especially if you have an automated silent alarm security system, it is important that changes in your humidity or nurse call system does not wake up all the neighborhood. Silent alarm is as safe as a loud alarm and will inform the people in the fastest manner to react and solve the problem – no need to inform all the people around in the middle of the night.

It automatically informs the police

Silent alarm system automatically informs the local authorities and they will act accordingly. The automatically sent signal helps to avoid dangerous situations when your employees are physically not able to call the police as they may need to hide and stay silent or are even threatened. Your personnel can be sure and feel safer knowing that no matter what – the police are on the way.

Allows CCTV to identify the intruders

If you are using a CCTV system in your security platform, a silent alarm can be in great help identifying the burglars. As a silent alarm gives any sound or visual signals, intruders are completely unaware of the alarm and spend time in your premises behaving in a relaxed manner. This way you can get much more footage of them and later on it will be a great help for the local police.

It is easy to integrate silent alarm into your existing security infrastructure

If you already have your own security infrastructure, do not worry, silent alarms can be easily integrated in your system while making your company even safer. Silent alarm solutions perfectly work with all the security systems and different setups.

New Voice International silent alarm experience

We have more than 30 years experience in different security solutions and silent alarm is a big part of our security platform. Our own security platform MobiCall enables silent alarms,flexibly via the existing PC and communications infrastructure, to be triggered covertly. All alarms are processed quickly and reliably. Emergency teams are informed via phone calls or PC pop-up messages. Automatic telephone conferences support in the assessment of the situation and the determination of appropriate relief measures. MobiCall thus ensures protection of persons and employees and for a fast response to rapid response to operational alarms.

How MobiCall functions in silent alarm situation

Different options for silent alarm alarm triggering are available. Triggering via the PC client can be done by an individual key combination (e.g. Alt+1), or in the form of a panic alarm by pressing at least 3 arbitrary keys, by mouse click via the MobiCall application, as well as by using an externally connected Bluetooth or USB button. The central MobiCall server can control the client via computer or user name, IP or MAC address or the the access point and locate it. In case of an emergency, MobiCall initializes an individual or group related alerting scenario. Thereby MobiCall transmits MobiCall, according to alarm and schedule, transmits the event multimedia, for example to internal and external extensions, smartphones, PC clients, IP loudspeakers, to the defined to the defined group of persons.  Depending on the configuration of an alarm, a room-based, skill-based, prioritized and simultaneous or sequential information transmission. To ensure the highest possible security a predefined number of recipients must acknowledge the alarm. If these persons are not reached, the system can the system can initialize an alarm escalation in order to notify further additional subscribers. MobiCall logs detailed information about the entire alarm process. The alarm report can be sent automatically or retrieved at any time from the alarm center.

Silent alarm function via telephone

 An emergency call is triggered by pressing a specific button button on the desk phone. This can happen inconspicuously and is not acknowledged, so that the intruder does not notice that an alarm has been triggered. After the terminal has made the emergency call, it switches to the listening function. This enables the automatically members of the “alarm group” to listen into the room in question in order to the room in question to assess the threat situation. At the same time, the system automatically initiates an emergency conference call between these users so that they can discuss suitable countermeasures. If you need any help with silent alarms, we are more than happy to help you.    


A full guide on how to implement an indoor positioning system

What is an indoor positioning system?

An indoor positioning system allows you to locate your personnel, clients, and assets in closed areas while assuring the highest level of security and helping companies to avoid hazardous and dangerous situations.

Indoor positioning systems are becoming increasingly popular for businesses, as better rates of accuracy can now be achieved in environments where satellite navigation fails. As technology continues to evolve, so too do the ways companies use it to benefit their operations and increase efficiency. In this article, we will take a closer look at what an indoor positioning system is and how it works, and how you should prepare for an indoor positioning system implementation. We’ll also discuss some different possibilities and ways to install the system in the most efficient way. So whether you’re completely new to indoor positioning or looking to take full advantage of all the possibilities it offers, read on to learn more about one of today’s most promising technologies!

How does an indoor positioning system work?

An indoor positioning system is one or a set of different technologies installed in closed areas that allows locating not only assets or people in fixed positions, but as well moving personnel or devices.

Indoor positioning systems can be implemented using 5 different technologies: WiFi, Bluetooth, DECT, GPS, and NFC Tags. Important to note: GPS is mostly used for outdoor positioning.

Indoor positioning systems using different signals emitted from the above-mentioned technologies are able to find and locate beacons, tags, smartphones, or other indoor positioning devices. This way you can locate any tracker, smartphone, or tag which is carried by the personnel or installed on a device.

An indoor positioning system allows you to assure the highest level of security for your people (perfect for lone-worker protection), increase business efficiency, reduce costs, and much more. Have a look at our article on indoor positioning benefits.

We have as well prepared an article for you about the pros and cons of different indoor positioning technologies: Indoor positioning technologies.

Indoor positioning system implementation

Before you want to install the indoor positioning system in your premises, you would have to consider a few things, so you are fully ready and the process of indoor positioning system implementation would be as smooth as possible.

We have prepared a full list of 15 aspects that are important before we can install a full-scale indoor positioning system.

  1. Floorplans/Indoor mapping.  For the indoor positioning system to accurately locate your personnel or assets, we need to have all the drawings of your building: of all rooms and areas you want the system to work. The floorplans can be in PDF, DWG, or any other format.
  2. A number of buildings. It is important to know how many buildings you have on your premises. Is it one building or 15? The bigger the number, the more beacons, Wifi stations, and anything else will be needed. 
  3. How many floor plans and provide plans for each floor? It is very important to know if different floors differ and we need to get as accurate floor plans for each floor as possible.
  4. Level of accuracy.  This is one of the most important parts of your indoor positioning system. Do you need to know where a person is exactly in the room or simply the whole floor? This helps us to know which technology to use for your project. Bluetooth technology allows us to know where exactly in the room the person is, but Wifi or DECT technology is much better if you simply want to locate people in the whole floor or bigger open area. Please have a look at our project where we installed more than 1500 beacons and assured the highest possible accuracy: EPI Klinik.
  5. Define outdoor positioning needs. It is possible to combine outdoor and indoor positioning. You can not only locate people inside but people outside as well. That is a perfect solution for huge areas where people or assets constantly move between buildings. If you need outdoor positioning, you should provide a map with all the buildings in your area.
  6. What exactly do you want to position? Do you want to locate personnel, patients, devices, or anything else? For different situations, different solutions can be implemented. You should prepare a list of all personnel, patients, and devices you want to locate, so we would provide you with the most efficient technological solution.
  7. Existing infrastructure. Most companies already have Wifi stations or DECT antennas, which can already be helpful to install an indoor positioning system. We can not only use your existing infrastructure but combine it with newer technologies to assure the highest possible accuracy for you. Please have a look at our hybrid solution for indoor positioning at Zugersee Klinikum.
  8. What technology is the right one for you? Depending on the level of accuracy you need and your existing infrastructure, we can help you to choose the best indoor positioning system technology for you.
  9. What kind of operating system do you use on the phones? Smartphones are often used for indoor positioning and it is important what operating system you use in the company. Is it Android or iOS?Our MobiCall.App is perfect for both.
  10. What kind of tracker do you want to use on moving objects or personnel? Smartphones, tags, or trackers can be used for moving objects and personnel. If you want your personnel to be reactive, smartphones is the best solution, but if you just want to locate your staff – trackers or tags can be sufficient. Please read about our event triggers.
  11. What kind of other functions and features does the company need? Do you need an alerting system, vertical loss, silent alarms, or anything else? All can be implemented via MobiCall.App and you can not only locate your personnel but as well be reactive if a dangerous situation arises. Please have a look at our alarm solutions.
  12. Camera feed. Do you need not only to locate people or assets but as well get a live feed if a suspicious situation happens? If yes, we can easily combine the indoor positioning system with a camera feed.
  13. Water leaks, temperature changes, humidity, light, movement, etc. All of these sensors can be as well supervised and your security team will be warned immediately.
  14. Beacon installment plan. If you decide to implement the highest accuracy Bluetooth technology, we will need to install a lot of beacons which can be put on the walls, ceilings, or anywhere else you need it. Before installing an indoor positioning system we need to know where exactly the beacons will be situated so we can place them on your floor plans and locate personnel and objects in the most efficient way.
  15. Variations in accuracy. It is possible to have multiple levels of accuracy for each floor plan: some higher, some lower. If you need very high accuracy in some sensitive areas like laboratories, you may not need it in a relaxed area or cafeteria.


The implementation of an indoor positioning system has a lot of moving parts, so the preparation phase should be carefully planned, as it would help to avoid mistakes, reinstallments, and other costly situations.

To ease up the process, take into consideration the most important points: the existing infrastructure in your company, all floor plans, the level of accuracy, and other features you would like to have.

We are happy to help you all the way during this process to implement the most efficient indoor positioning system benefitting your safety and business.











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